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AI Outcomes Engineer at Aiwyn - ApplyBlast

AI Outcomes Engineer

Aiwyn

5 months ago

3.3 on Glassdoor

Boston, MA

Hybrid

Full Time

Senior

3 applicants

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About this role

An AI Outcomes Engineer serves as a strategic cross-functional partner to help enterprise customers deploy and scale 7AI's AI security workflows. The role involves driving adoption, managing the post-sale customer lifecycle, and collaborating with product and engineering teams to maximize business value and long-term retention.

Responsibilities

Own the end-to-end post-sale customer lifecycle from onboarding to expansion
Serve as the primary business and technical point of contact for stakeholders
Build and drive success plans to maximize customer value realization
Lead onboarding execution and operational enablement activities
Partner with engineering teams to surface insights and influence product roadmaps

Skills

Qualifications

Bachelor's degree5+ years experience in Technical Account Management or Customer SuccessEnterprise customer relationship experience

About Aiwyn

aiwyn.ai

Headquarters

Charlotte, North Carolina, United States

Company Size

11-50 employees

Founded

2020

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Aiwyn is an all‑in‑one platform built for modern accounting firms, marketed as the first complete platform for their practice needs. It delivers relationship‑centered automation across payments, practice management, client experience, and tax, consolidating billing, workflows, communications, and tax processes. Aiwyn aims to help firms reduce manual work, streamline operations, and improve client engagement through integrated tools and automation.