Engaige
A Senior AI Engineer designs and builds AI components from concept to production, scales and optimizes existing solutions, develops data pipelines and backend systems, and automates CI/CD processes. The role involves collaborating with product teams to turn data insights into market-ready features.
Engaige is an AI customer support agent built for eCommerce brands. It learns a brand's products, policies, and tone to autonomously resolve up to 90% of customer support tickets end to end, handling use cases such as WISMO, refunds and returns, product advice, and subscription management. Engaige integrates directly into existing helpdesks and tools, enabling teams to scale support capacity without growing headcount while maintaining high customer satisfaction.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Engaige.
Senior Backend Engineer
Recruiting from Scratch
Head-Platform Engineer/Principal Engineer(backend architecture -Java/Python)
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