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© All Rights Reserved. ApplyBlast.com
Engaige
A Senior AI Engineer at a German company develops and implements complex AI components, improves existing solutions, builds data pipelines and APIs, and ensures quality and performance of backend processes and NLP algorithms.
Engaige is an AI customer support agent built for eCommerce brands. It learns a brand's products, policies, and tone to autonomously resolve up to 90% of customer support tickets end to end, handling use cases such as WISMO, refunds and returns, product advice, and subscription management. Engaige integrates directly into existing helpdesks and tools, enabling teams to scale support capacity without growing headcount while maintaining high customer satisfaction.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Engaige.
Engaige didn’t post a salary, so this is our estimate from similar listings.