Crescendo.ai
Crescendo is seeking an AI Platform Support Specialist to oversee the reliability and continuous optimization of its customer-facing AI systems. The role involves managing escalations, diagnosing issues, and implementing improvements across partner AI environments in a remote setting. It is pivotal in ensuring the AI systems are stable, accurate, and trustworthy at scale.
Headquarters
San Francisco, California, United States
Company Size
1-10 employees
Founded
2024
Crescendo is an AI-native customer experience (CX) platform that replaces an organization's entire CX stack — including chatbot, CCaaS, ticketing, QA, VoC, knowledge, and workforce tools — with a unified system of autonomous AI agents. The platform deploys a team of AI agents that run 24/7, handling resolution across voice, chat, email, and text while continuously self-improving through every conversation. Crescendo targets enterprises looking to go live in under 30 days and serves industries including retail, connected devices, and health & wellness.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Crescendo.ai.
Crescendo.ai didn’t post a salary, so this is our estimate from similar listings.
36% above the average for this role