Yuma
A Senior Full Stack / Rails Engineer at Yuma will play a key role in the development of their next-generation AI orchestration platform for e-commerce customer support, working within a high-performing team to architect and scale Ruby on Rails applications. The position involves managing backend systems, integrating AI/LLM solutions, and contributing to both backend and frontend development as well as rapid product iterations. With responsibilities that include A/B testing, performance optimization, and collaboration with founders and engineers, this role is critical to enhancing user experiences for a growing customer base.
Headquarters
San Francisco, California, United States
Company Size
11-50 employees
Founded
2023
Yuma is an AI-powered customer experience automation platform built for e-commerce brands. It offers specialized AI agents for post-purchase support, pre-purchase sales Q&A, and social media moderation, integrating with helpdesks like Gorgias and Zendesk to autonomously resolve up to 89% of customer conversations. Yuma helps online retailers reduce support costs, cut response times, and grow revenue without scaling headcount.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Yuma.
Yuma didn’t post a salary, so this is our estimate from similar listings.
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