AI Software Engineer (Multimodal AI Agents)
Nextiva(4 days ago)
About this role
Nextiva is hiring an AI Software Engineer on the AI Agents team within the Data & Intelligence Platform group to develop intelligent, multimodal AI agents (voice and chatbots) for its customer experience platform. The role focuses on building scalable, production-grade AI features that blend generative AI, speech and NLP capabilities to improve customer interactions and business outcomes.
Required Skills
- NLP
- Deep Learning
- Python
- PyTorch
- TensorFlow
- Speech Recognition
- Text-to-Speech
- LLM Integration
- APIs
- Cloud
+6 more
Qualifications
- BS in Computer Science
- MS in AI/ML (Preferred)
About Nextiva
nextiva.comNextiva is a unified customer experience management platform that unites every conversation across the customer journey, providing a single business communications system for voice, video, chat, social media, and email. It offers industry-leading business phone service, team collaboration tools, omnichannel CX features, and AI-powered contact center solutions. Founded in 2006, Nextiva focuses on integrated, scalable communications and customer-experience tools to help businesses streamline support and collaboration.
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