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AI Solution Engineer at Broccoli AI - ApplyBlast

AI Solution Engineer

Broccoli AI

2 months ago

Lehi, Utah, United States

Hybrid

Full Time

Medior

0 applicants

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About this role

The AI Solution Engineer will work directly with contractors and internal teams to troubleshoot and resolve technical issues related to Broccoli's AI-driven platform, including logs, SQL, and integrations. This customer‑facing role collaborates closely with Engineering and Product to improve support processes, document patterns, and enhance overall product reliability.

Responsibilities

Resolve customer issues across product, workflow, and technical support queues
Troubleshoot using logs, internal tools, SQL, and debugging workflows
Partner with Engineering and Product to escalate bugs and improve support processes

Skills

About Broccoli AI

broccoli.com

Headquarters

San Francisco, California, United States

Company Size

1-10 employees

View Profile

Broccoli AI specializes in AI-driven voice assistants tailored for the trades industry. Their platform provides virtual receptionists, customer service representatives, and sales agents who are available 24/7 to efficiently manage calls, bookings, and follow-ups. With a focus on integrating seamlessly into existing workflows, particularly with ServiceTitan, Broccoli AI aims to enhance customer engagement and increase revenue for trade businesses by ensuring that no call goes unanswered.