AI Success Strategist, Customer Success
Zendesk(11 days ago)
About this role
Zendesk is seeking an AI Success Strategist to lead the delivery of AI roadmaps for customers, focusing on strategic planning, adoption, and long-term success. The role involves collaborating with multiple teams, advising executive stakeholders, and driving measurable business impact through AI solutions.
Required Skills
- AI
- Customer Success
- Strategy
- Analytics
- Project Management
- Business Strategy
- Solution Design
- Stakeholder Engagement
- Data-Driven
- AI Adoption
Qualifications
- Bachelor’s degree in Business, Computer Science, Engineering, or related field
- 5+ years of customer success or experience roles
- 1+ years of AI-related experience
- English and Spanish fluency
- Experience in SaaS or enterprise technology
About Zendesk
zendesk.comDiscover AI-powered, award-winning customer service software trusted by 200k customers. Make customers happy via text, mobile, phone, email, live chat, social media.
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