Executive Customer Success Manager
Genesys
About this role
Genesys is hiring an Executive Customer Success Manager to guide its largest, most complex enterprise customers toward measurable success with Genesys Cloud CX. This strategic individual contributor role partners with executive stakeholders to drive adoption, business outcomes, and long-term customer value using the company’s AI-powered experience orchestration platform. The role emphasizes executive engagement and cross-functional collaboration to influence product roadmaps and expansion.
Skills
Qualifications
About Genesys
genesys.comGenesys is a customer experience and contact center technology company that provides cloud-based and on-premises solutions for customer engagement, call center operations, and AI-powered experience orchestration.
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About Genesys
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Genesys.
Salary
$162k – $301k
per year