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Alabang | Analyst: Workforce Forecasting/Planning at TP - ApplyBlast

Alabang | Analyst: Workforce Forecasting/Planning

3 years ago

3.4 on Glassdoor

Philippines

Onsite

Full Time

Medior

0 applicants

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About this role

The Workforce Scheduling and Forecasting Specialist plays a key role in managing staff schedules and forecasts to ensure optimal resource utilization and service delivery. They analyze trends, develop staffing plans, and continuously improve scheduling practices within a contact center environment, leveraging data and technology.

Skills

About TP

tp.com

Headquarters

Paris, Île-De-France, France

Company Size

10001+ employees

Founded

1978

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TP is a global leader in digital business services, combining advanced AI technology with human empathy to deliver customer experience and business operations solutions for the world's leading brands. With nearly five decades of experience, TP serves clients across five continents, offering services spanning AI solutions, end-to-end CX, consulting, and specialized services. The company operates in approximately 100 countries and supports over 400 languages and dialects.