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Technical Support Representative at TP - ApplyBlast

Technical Support Representative

2 days ago

3.4 on Glassdoor

Remote

Full Time

Junior

0 applicants

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About this role

The Technical Support Representative provides front-line technical assistance and troubleshooting for high-speed internet services and related devices. This role focuses on resolving connectivity and performance issues while delivering an exceptional customer experience in a fast-paced environment. The position requires advanced product knowledge and the ability to address customer concerns efficiently and courteously.

Responsibilities

Provide front line technical assistance for consumers
Troubleshoot and resolve high speed internet service issues
Manage trouble ticket system for user and network issues

Skills

About TP

tp.com

Headquarters

Paris, Île-De-France, France

Company Size

10001+ employees

Founded

1978

View Profile

TP is a global leader in digital business services, combining advanced AI technology with human empathy to deliver customer experience and business operations solutions for the world's leading brands. With nearly five decades of experience, TP serves clients across five continents, offering services spanning AI solutions, end-to-end CX, consulting, and specialized services. The company operates in approximately 100 countries and supports over 400 languages and dialects.