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© All Rights Reserved. ApplyBlast.com
Miratech
The Amazon Connect Support Engineer supports and maintains AWS-based CCaaS and contact center environments to ensure high availability and system reliability. The role involves monitoring, troubleshooting, and resolving production issues using observability tools like Splunk, Zabbix, and CloudWatch while collaborating with developers and architects. Candidates must possess strong expertise in AWS services, scripting languages, and contact center operations to drive operational excellence.
Headquarters
New York, New York, United States
Company Size
501-1000 employees
Founded
1989
Miratech is a global IT services and consulting company delivering software engineering, digital transformation, cloud enablement, AI/ML, big data analytics, and customer experience (CX) solutions for enterprises. We support technology delivery and managed services across industries including telecom, financial services, healthcare, and retail.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Miratech.
Miratech didn’t post a salary, so this is our estimate from similar listings.
29% below the average for this role