Miratech
The Amazon Connect Support Engineer supports and maintains AWS-based contact center environments to ensure high availability and system reliability. This role involves monitoring, troubleshooting, and resolving production issues using observability tools like Splunk and Zabbix. The position requires strong expertise in AWS services, contact center operations, and scripting languages to drive automation and operational efficiency.
Headquarters
New York, New York, United States
Company Size
501-1000 employees
Founded
1989
Miratech is a user experience (UX) agency specializing in interface design, user and market research, and web and mobile development. They offer services including usability testing, eye tracking, and A/B testing across international projects. Miratech operates fully-equipped user labs and serves over 100 clients worldwide.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Miratech.