AMER Flight Deck Product Support Lead
Acubed(3 months ago)
About this role
NAVBLUE is seeking a Product Support Lead to ensure high levels of Customer Satisfaction for their Flight Deck products. This role involves overseeing the support quality provided by L1/L2 teams in the AMER region, acting as the escalation point for customer support issues, and collaborating with leadership on improvement initiatives.
Required Skills
- Customer Support
- Analytical Skills
- Problem Solving
- Project Management
Qualifications
- Master's Degree in Software Engineering
- Engineering Degree
About Acubed
airbus.comAirbus is a global aerospace and defence company that designs, manufactures and delivers commercial aircraft, helicopters, military transports, satellites, launchers and related systems. It also provides avionics, services and digital solutions across the aviation and space lifecycle, including aftermarket support and mission systems. The company prioritizes sustainable aerospace and safety, investing in low‑emission technologies, zero‑emission flight concepts and advanced manufacturing. Airbus serves airlines, governments and space agencies worldwide through a broad industrial and customer‑support network.
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