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Analista de Customer Issue Resolution at Solventum - ApplyBlast

Analista de Customer Issue Resolution

Solventum

4 months ago

3.5 on Glassdoor

São Paulo, Brazil

Hybrid

Full Time

Junior

0 applicants

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About this role

The Circular Issue Resolution (CIR) Professional at Solventum manages customer complaints and credit memos while utilizing enterprise tools like Salesforce and Dynamics to ensure compliance and operational efficiency. This role involves analyzing performance indicators, driving root cause analysis, and collaborating cross-functionally to improve the overall customer experience within the healthcare sector.

Responsibilities

Manage and resolve complex customer complaints efficiently and compliantly

Skills

Qualifications

Bachelor Degree in Business Administration

About Solventum

solventum.com

Company Size

10001+ employees

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Solventum is a healthcare company built from a legacy of innovation, dedicated to enabling better, smarter, safer healthcare to improve lives. The company offers a broad portfolio of products and solutions spanning medical care (including wound care, surgical solutions, IV site management, and sterilization assurance), oral care (dental and orthodontic solutions), and health information technologies. Solventum serves both patients and healthcare providers with clinically proven products and advanced technologies across global markets.