Analista de Suporte ao Cliente Junior

Cialdnb

1 month ago

São Paulo, Sao Paulo

Onsite

Full Time

Junior

0 applicants

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About this role

A Support Analyst at CIAL Dun & Bradstreet is responsible for assisting clients through various communication channels, resolving inquiries and issues efficiently, and contributing to process improvements. The role involves understanding customer needs, ensuring a positive support experience, and maintaining detailed records of interactions.

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About Cialdnb

cialdnb.com

CIAL Dun & Bradstreet provides B2B data, analytics and platform technology to help organizations make faster, more accurate commercial decisions globally. Their offerings combine Dun & Bradstreet’s business intelligence — including commercial identity (D‑U‑N‑S), credit and risk scores, supplier and compliance screening — with APIs, integrations and self‑service platforms for onboarding, credit risk management, sales intelligence and supply‑chain visibility. Enterprises, financial institutions and governments use CIAL D&B for credit underwriting, customer acquisition, fraud prevention and supplier due diligence thanks to broad data coverage, standardized identifiers and configurable analytics. Backed by Dun & Bradstreet’s global network, they emphasize compliance, data quality and scalable integrations.