Analista de éxito del cliente (CW)
Informa Group Plc.
About this role
A Customer Success Analyst at Informa focuses on building long-term relationships with clients, ensuring they receive maximum value from the company's products and services. The role involves managing the onboarding process, identifying upsell opportunities, and collaborating across departments to enhance customer experience and satisfaction.
Skills
Qualifications
About Informa Group Plc.
informa.comInforma is a global business that provides specialist information, academic publishing and events to connect people and markets. Its operations span exhibitions and conferences, specialist data and intelligence services, and academic publishing (including the Taylor & Francis group), delivering content and platforms that help professionals make decisions and transact. Informa combines live events with digital products and data-driven insights to serve customers across industries and geographies.
About Informa Group Plc.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$30k
per year
