Customer Success Manager (Los Angeles, CA)
Spin Technology
About this role
Spin.AI is seeking a Customer Success Manager to proactively engage with customers, understand their needs, and ensure they derive maximum value from the company's SaaS security products. The role involves fostering long-term relationships, onboarding, training, and collaborating with internal teams to support customer success.
Skills
About Spin Technology
spin.aiSpin.AI (formerly SpinOne) is an AI-driven SaaS security platform that protects mission‑critical cloud applications through automated backup, real‑time ransomware detection and response, and SaaS security posture and data security posture management (SSPM/DSPM). It offers automated (3x daily) backups with fast, granular restores and policy‑based controls to prevent data loss, insider threats, misconfigurations, and risky apps across Google Workspace, Microsoft 365, Salesforce, and Slack. Delivered from a single dashboard, Spin.AI centralizes visibility, remediation, and compliance workflows to reduce downtime, simplify security operations, and lower SaaS-related risk and costs. Enterprise IT and security teams use it to meet recovery, compliance, and cyber‑resilience requirements for SaaS environments.
Recent company news
TMX NewsfileSpin.AI Ranks in Forbes America's Best Startup Employers for Third Consecutive Year
6 days ago
TMX NewsfileSpin.AI Expands SSPM Platform Coverage to 25+ Leading Business Applications
Nov 11, 2025
Grit Daily NewsSpin Technology Is Providing Security Solutions for SaaS Data with $16M in New Funding
Aug 9, 2022
TechCrunchSpin Technology raises $16M to protect SaaS apps against attacks
Aug 9, 2022
Help Net SecuritySpin Technology introduces a new solution for Microsoft Office 365 customers to identify risky applications
Apr 14, 2022
About Spin Technology
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Spin Technology.
Salary
$120k
per year