GBM
This role is responsible for the functional administration of the ITSM platform on IBM Control Desk, including configuring service catalogs, SLAs, groups, Start Centers, and workflows. The position involves diagnosing functional issues, developing automation scripts in Python, and supporting process improvements and integrations for the region. The ideal candidate will manage Level 2 incidents and requirements while ensuring effective communication with regional stakeholders.
Headquarters
Mexico City, Mexico City, Mexico
Company Size
501-1000 employees
Founded
1985
Cumple tus metas financieras con asesoría financiera personalizada y acceso al ecosistema más completo de instrumentos financieros.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for GBM.
GBM didn’t post a salary, so this is our estimate from similar listings.