Analyst 3, NOC
Chamberlain Group(1 month ago)
HybridFull TimeSenior$76,600 - $144,700Operations
Apply NowAbout this role
The NOC Technician/Specialist monitors critical network and software systems for Chamberlain Group’s Connected Solutions platform, serving as a first-line responder to ensure high uptime for myQ and myQ Business Cloud IoT applications. The role operates within a 24x7 Operations Center on scheduled shifts and contributes to improving monitoring, documentation, and incident response processes. It interfaces regularly with developers, QA, customer support, and business stakeholders.
Required Skills
- Monitoring
- Troubleshooting
- Incident Response
- Root Cause Analysis
- Ticketing
- PagerDuty
- Jira
- Cloud Technologies
- Scripting
- Grafana
+10 more
Qualifications
- Associate's Degree in Technology
- Technical Vocational Training
- BS or BA Preferred
About Chamberlain Group
chamberlaingroup.comMillions of people rely on our technology every day to move safely and securely through their homes, communities, workplaces, and businesses.
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