Analyst, Business Analysis and Insights

Walmart

2 months ago

3.5 on Glassdoor

Mississauga, ON

Onsite

Full Time

Medior

0 applicants

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About this role

A Data Analyst (Customer Care) at Walmart partners with internal and cross-functional teams across Stores, eCommerce, Technology, Marketing, CX and Financial Services to deliver analytical insights. The role focuses on providing custom and standard analytics, developing dashboards, models and reports to inform decisions and improve Contact Center performance. It leverages data and business knowledge to drive process improvements and reporting accuracy.

Skills

About Walmart

walmart.com

Walmart is a multinational retail corporation that operates a large network of brick-and-mortar hypermarkets, discount department stores and grocery stores alongside a major ecommerce marketplace at Walmart.com. It offers a broad assortment across categories — groceries, electronics, home, apparel, pharmacy and more — with a core value proposition of "Every Day Low Prices." Walmart blends in-store shopping with online ordering, curbside pickup, delivery and a Walmart+ membership that provides unlimited free delivery and other benefits. The company leverages large-scale logistics, private labels and technology to serve millions of customers domestically and internationally.