Checkout
The Merchant Care Analyst at Checkout.com provides exceptional service to merchants by addressing inquiries, resolving payment and technical issues, and ensuring a smooth experience with their products across various channels like email, phone, chat, and instant messaging. Collaborating with internal teams including operations and engineering, the role involves troubleshooting account concerns, educating merchants on platform features, guiding them through solutions, and escalating cases as necessary.
Headquarters
London, England, United Kingdom
Company Size
1001-5000 employees
Founded
2012
Boost your acceptance rate, cut processing costs, fight fraud, and create extraordinary customer experiences with Checkout.com's payment solutions.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Checkout.
3% below the average for this role
Self-checkout stands arrive at Sacramento Natural Foods Co-op
1 week ago