Marsh

Analyst – IT Problem Management (Root Cause Analysis Investigations)

Marsh

4 months ago
Kuala Lumpur, Malaysia
Hybrid
Full Time
Medior
0 applicants
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Marsh
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About this role

Marsh & McLennan Asia Business Services (MMABS) is hiring an Analyst for IT Problem Management focused on root cause analysis investigations. The role is based in Pavilion Damansara Corporate Towers, Kuala Lumpur, supporting enterprise problem management and trend reporting within a global risk and professional services organization. The position partners with technology teams and stakeholders to improve service outcomes and reduce recurring incidents.

Skills

Qualifications

Bachelor’s Degree

Marsh is a global insurance broker and risk advisory firm that helps businesses, governments, and organizations manage risk through insurance broking, risk management, and reinsurance services. The company provides advisory solutions across areas such as property, casualty, cyber, and employee health and benefits, serving clients in a wide range of industries. Marsh operates within the insurance and professional services sector as part of Marsh McLennan.

About Marsh

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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