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Analyst- Operations at Alight Solutions - ApplyBlast

Analyst- Operations

Alight Solutions

5 months ago

3.2 on Glassdoor

Gurgaon, India

Onsite

Full Time

Senior

0 applicants

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About this role

The Process Lead is a domain expert who is responsible for operational performance, including meeting and exceeding contractual performance standards for the respective services.

Responsibilities

Assist in setting the team’s daily objectives, training fresh staff members, and motivating them to perform efficiently
Root Cause Analysis of Client Performance Issues with ongoing control mechanism
Mentoring as per any process updates received from the client’s side
Build out our operational excellence capabilities to drive process improvements
Lead Adhoc projects and cascade queries to the manager

Skills

Qualifications

BA, B.Com, BCA5+ years of work experienceClaim adjudication (LOA/ FMLA/ Health Care) experience

About Alight Solutions

alight.com

Headquarters

Chicago, Illinois, United States

Company Size

10001+ employees

View Profile

Alight works with the best-known brands to create a benefits advantage -- an opportunity to optimize costs while delivering a world-class benefits experience.