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© All Rights Reserved. ApplyBlast.com
Hims
A key member of the operations and support team at Hims & Hers, this role ensures an exceptional patient experience through responsive email and chat support. The position requires analyzing data to identify trends, driving operational KPIs, and collaborating with CX leadership to streamline the patient journey. Candidates must possess strong bilingual communication skills (French and English) to interact with diverse clients and internal stakeholders across Canada.
Headquarters
San Francisco, California, United States
Company Size
501-1000 employees
Founded
2017
Hims is a direct-to-consumer telehealth and wellness brand offering discreet online access to healthcare products and services, with a focus on men’s health, hair loss, skincare, and sexual wellness. Via an online platform and telemedicine consultations, it provides prescription medications (where legally available) and over-the-counter wellness products delivered to customers’ homes. The company emphasizes affordability, convenience, and privacy, aiming to simplify access to treatment and reduce stigma around common health concerns. Hims also complements its men's health offerings with Hers, its sister brand for women's health, extending its telehealth model to a broader audience.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Hims.
47% below the average for this role
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