Ancillary Claims Supervisor

The Ancillary Claims Supervisor leads the day-to-day operations of the ancillary claims team within a high-volume call center environment, ensuring timely and accurate claim adjudication. This role provides strong leadership, coaching, and operational oversight to a team of claims examiners while driving performance against key service and productivity metrics. The position serves as an escalation point for complex customer interactions and supports front-line operations to maintain service continuity.