Claims Supervisor - Management Ancillary Support (CMAS)

The Claims Supervisor in Management Ancillary Support (CMAS) at Centivo is responsible for overseeing the claims processing operations, including adjudication, appeals, and quality assurance for employer-sponsored health plans. This role includes managing a team, establishing productivity and quality benchmarks, developing policies and procedures, and collaborating with internal and external partners to streamline processes and resolve issues effectively. The Supervisor will also analyze claims data to identify trends, mentor staff in claims handling best practices, and report on performance metrics to department leaders, all while ensuring compliance with benefit plan standards.