Answer Team Consultant

Clinical Careers Page(1 day ago)

CaliforniaOnsiteFull TimeJunior$34,000 - $62,600Customer Service

About this role

The Answer Team Consultant at CVS Health provides customer service support, handling inquiries related to enrollment, billing, technical issues, and group administration. They serve as a key point of contact for clients, ensuring high-quality service and issue resolution. The role emphasizes teamwork, process improvement, and customer satisfaction in a fast-paced environment.

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Required Skills

Customer Service
Call Center
Communication
Problem Solving
Technical Support
Documentation
Teamwork
Process Improvement
Multichannel Support
Customer Satisfaction

About Clinical Careers Page

cvshealth.com

CVS Health is America's leading health solutions company, providing integrated services across retail pharmacy (CVS Pharmacy), pharmacy benefits management (CVS Caremark), and health insurance (Aetna). The company offers pharmacy services, health plans, clinical care (including MinuteClinic), and health-and-wellness programs for consumers, employers, and government payers. By combining a large national retail footprint with claims processing, care management, and clinical services, CVS Health aims to coordinate care, lower costs, and improve health outcomes. Businesses and consumers use its solutions for medication management, plan administration, and in-person and virtual care.

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