Answering Service Manager

Alarmsystemsinc

7 months ago

Quincy, IL

Onsite

Full Time

Manager

0 applicants

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About this role

Midwest Answer is hiring a full-time Answering Service Manager to oversee staff and operations at their 24/7 customer service center. The role involves leadership, scheduling, performance management, and fostering a collaborative team environment. The position emphasizes delivering professional support via phone, with a focus on teamwork and exceptional service.

Skills

About Alarmsystemsinc

alarmsystemsinc.com

Alarm Systems, Inc. (ASI) is a U.S.-based provider of commercial security and A/V solutions, offering custom design, installation, integration, and ongoing service for video surveillance, access control, intrusion and fire alarm systems, intercoms, and audio systems. They also provide specialized offerings such as mobile security trailers, proactive video monitoring, gun detection, fire extinguishers, and 24/7 live answering services through their Midwest Answer division. ASI serves a broad range of industries—including healthcare, education, retail, manufacturing, municipal, and real estate—across the United States. The ASI family of companies delivers end-to-end, tailored security and monitoring solutions with centralized support and service.