Customer Service Agent

Alarmsystemsinc

10 months ago

Quincy, IL

Onsite

Full Time

Junior

0 applicants

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About this role

Midwest Answer is seeking motivated Customer Service Representatives to handle inbound calls, gather information, follow custom protocols, and provide support during second and third shifts. The role involves working on-site to deliver professional and accurate assistance to clients' customers, including emergency dispatching when necessary.

Skills

About Alarmsystemsinc

alarmsystemsinc.com

Alarm Systems, Inc. (ASI) is a U.S.-based provider of commercial security and A/V solutions, offering custom design, installation, integration, and ongoing service for video surveillance, access control, intrusion and fire alarm systems, intercoms, and audio systems. They also provide specialized offerings such as mobile security trailers, proactive video monitoring, gun detection, fire extinguishers, and 24/7 live answering services through their Midwest Answer division. ASI serves a broad range of industries—including healthcare, education, retail, manufacturing, municipal, and real estate—across the United States. The ASI family of companies delivers end-to-end, tailored security and monitoring solutions with centralized support and service.