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Application Production Support Engineer - Generative AI Tools- Assistant Vice Presiedent at Citi - ApplyBlast

Application Production Support Engineer - Generative AI Tools- Assistant Vice Presiedent

Citi

4 months ago

3.6 on Glassdoor

Maharashtra, India

Onsite

Full Time

Senior

0 applicants

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About this role

This role involves providing front-line technical support for generative AI applications, including diagnosing production issues, monitoring application health, and managing incidents. The successful candidate will collaborate with engineering teams to resolve root causes, maintain documentation, and automate support tasks while on-call rotations ensure 24/7 coverage. With a background in production support and a passion for AI, the individual will contribute to optimizing support processes and tools.

Responsibilities

Diagnose and resolve production issues for AI applications
Monitor application health and identify anomalies proactively
Manage incidents and ensure timely stakeholder communication
Collaborate with engineering teams to implement fixes
Automate support tasks using Python and Bash

Skills

Qualifications

Bachelor's Degree in Computer Science8-13 Years Experience in Production SupportProficiency in PythonFamiliarity with AWSKnowledge of MLOps

About Citi

citi.com

Company Size

1-10 employees

Founded

2025

View Profile

Citibank offers multiple banking services that help you find the right credit cards, open a bank account for checking, & savings, or apply for mortgage & personal loans.