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© All Rights Reserved. ApplyBlast.com
RLDatix
RLDatix is seeking an Application Support Analyst to join the Customer Support team in Melbourne, Australia, providing rapid and effective assistance to customers across phone and ticketing channels. The role involves addressing routine inquiries, performing efficient ticket triage, and leveraging AI-powered systems to resolve standard cases while escalating complex issues. This position requires foundational knowledge of company products and support platforms to ensure high customer satisfaction and operational efficiency.
RLDatix provides healthcare risk, safety, and compliance software designed to improve patient outcomes and reduce harm. Its RLD360 platform unifies governance, risk, safety, and regulatory processes to enable data-driven, systemwide decision making across health organizations. Trusted by more than 10,000 organizations worldwide, RLDatix delivers real-life decision software to help hospitals and care teams organize operations and strengthen patient and staff safety. The solution suite covers risk management, incident reporting, safety analytics, and compliance to support safer, higher-quality care.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for RLDatix.
RLDatix didn’t post a salary, so this is our estimate from similar listings.