Application Support Associate - Affirmative opportunity for people with disabilities

The Application Support Associate serves as the primary point of contact for the Latin American user network, diagnosing and resolving incidents and service requests for digital products. This role involves collaborating with cross-functional teams to restore service during major incidents, participating in testing and deployments, and driving continuous improvement through root-cause analysis and process automation. The position requires strong troubleshooting skills, fluency in Portuguese, Spanish, and English, and a commitment to inclusive workplace practices.