Application Support Engineer
Accenture Federal Services(16 hours ago)
About this role
An Application Support Engineer provides support by identifying and resolving issues within critical business systems, ensuring their smooth operation. The role involves collaboration across teams, problem-solving, and analyzing system performance to maintain high service quality. Additionally, the role includes managing the Change Management process in alignment with ITIL best practices.
Required Skills
- Change Management
- ITIL
- ITSM
- ServiceNow
- Remedy
- Jira Service Management
Qualifications
- 15 years full time education
About Accenture Federal Services
accenture.comAccenture is a global professional services firm that helps organizations transform through strategy, consulting, technology and operations. It combines deep industry expertise with advanced capabilities in cloud, AI, security and digital services to design, build and run scalable solutions. Accenture works with clients across industries to prioritize business strategy, technology readiness and organizational readiness to accelerate value. The company is known for its large global delivery network and partnerships with major technology providers to support end-to-end change from strategy to implementation.
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