Application Support Engineer
AlphaSights
About this role
The role involves providing technical user support for AlphaSights' internal and external platforms, resolving issues, investigating root causes, and collaborating with engineering teams to improve system reliability. It requires troubleshooting, documentation, knowledge sharing, and analyzing support trends.
Skills
About AlphaSights
alphasights.comAlphaSights is a knowledge‑services firm that provides frictionless, on‑demand access to vetted industry experts to help clients unlock a "knowledge advantage." They connect investors, consultants and corporate decision‑makers with specialists for expert calls, surveys and bespoke primary‑research engagements. Using proprietary search tools and a large global network, AlphaSights delivers timely, targeted insights to inform critical business and investment decisions.
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About AlphaSights
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$80k
per year