Bluepi
An Application Support Engineer acts as the primary technical responder for platform issues, bridging the gap between customer service and engineering teams. The role involves triaging incidents, diagnosing bugs through code and database analysis, and resolving issues within the L1–L1.5 scope while documenting findings for long-term stability. Candidates will manage escalations, maintain detailed incident logs, and provide on-call coverage to ensure continuous platform availability.
BluePi is a data engineering and AI systems company that builds production-grade data foundations, models, and integrations that run inside real business workflows — including demand forecasting, inventory replenishment, computer vision, and governed data platforms. Operating since 2012 and a Google Cloud Select Partner with a Data & Analytics competency, BluePi works alongside client teams from initial use case definition through to live system operation. Their work spans industries including retail, logistics, manufacturing, QSR, and financial services.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Bluepi.
Bluepi didn’t post a salary, so this is our estimate from similar listings.