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Application Support Lead at Voya Financial - ApplyBlast

Application Support Lead

Voya Financial

4 months ago

3.8 on Glassdoor

Connecticut

Hybrid

Full Time

Senior

0 applicants

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About this role

Voya Financial is seeking an Application Support Lead to manage the tactical delivery and stability of the Digital Workplace portfolio. The role involves overseeing incident and problem management, coordinating software maintenance for Java and .Net applications, and leading a team of developers across global time zones. Candidates will drive continuous improvement, ensure SLA compliance, and partner with development and vendor teams to resolve complex technical issues.

Responsibilities

Manage day-to-day production support delivery and incident resolution
Lead a team of developers across different time zones
Oversee incident, problem, and change management procedures
Coordinate software design, development, and maintenance lifecycles
Identify application risks and ensure timely SLA compliance

Skills

Qualifications

Bachelor's Degree in Computer Science, MIS, or Engineering

About Voya Financial

voya.com

Headquarters

New York, New York, United States

Company Size

5001-10000 employees

Founded

2014

View Profile

We help individuals and employers clear a path to financial confidence with 401(k)s, 403(b)s, 457s, HSAs, FSAs, life, disability & voluntary insurance.