Application Support Specialist
Trimble(2 months ago)
About this role
An Application Customer Support Specialist at Trimble provides enterprise support for the AECO division by resolving customer issues and coordinating escalations. The role leverages generative AI tools to streamline support tasks while ensuring verification of AI outputs and strict adherence to data confidentiality protocols. This position is based in Knoxville, TN or Portland, OR and supports effective use of Trimble applications to maintain high customer satisfaction.
Required Skills
- Generative AI
- Prompt Engineering
- Data Confidentiality
- Customer Support
- Google Workspace
- Problem Solving
- Communication
- SQL
- ERP
- Accounting
Qualifications
- Bachelor Degree in Business
- Associate Degree in Business
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