Sr. AI Solutions Architect

Dialpad(3 days ago)

RemoteFull TimeSenior$119,200 - $151,000Solutions Architecture / AI Engineering

About this role

Dialpad is a leading AI-powered customer communications platform that leverages real-time AI insights to transform business communication. The company fosters a collaborative, innovative environment focused on continuous evolution and customer success.

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Required Skills

AI
Prompt Engineering
API
Python
LLMs
Generative AI
MLOps
Oracle Frameworks
Customer Integration
Monitoring

About Dialpad

dialpad.com

Dialpad is an AI-powered cloud communications platform that provides business phone systems, contact center, messaging, and video to help teams connect, support, and sell. Its built-in AI—real-time transcription, Voice Intelligence, coaching, and automated call summaries—reduces manual work, surfaces conversational insights, and boosts agent and sales productivity. Cloud-native architecture and integrations with CRMs and collaboration tools make deployment and workflows seamless for distributed teams. Companies use Dialpad to improve customer experience, speed resolution, and gain analytics-driven visibility into conversations.

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