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Application Support Specialist at UMB Bank - ApplyBlast

Application Support Specialist

UMB Bank

1 month ago

Kansas City, Missouri, United States

Hybrid

Full Time

Medior

0 applicants

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About this role

The Application Support Specialist provides technical support for the Consumer and Small Business Online Banking platform, collaborating with business partners, vendors, and product teams to ensure system stability. This role involves troubleshooting production incidents, monitoring system performance, and implementing solutions to resolve current issues and prevent future outages. The position requires a proactive approach to problem-solving and coordination with third-party vendors to meet service level agreements.

Responsibilities

Provide technical application support and resolve production incidents
Analyze problem data and conduct root cause analysis to reduce future incidents
Coordinate with vendors and business teams to implement process improvements

Skills

About UMB Bank

umb.com

Headquarters

Kansas City, Missouri, United States

Company Size

1001-5000 employees

Founded

1913

View Profile

UMB Bank is a full-service financial institution offering personal, business, commercial, and institutional banking products and services. Its offerings include checking and savings accounts, credit cards, mortgage and home equity loans, wealth management, trust and investment services, and treasury solutions. UMB Bank operates as a subsidiary of UMB Financial Corporation and is an FDIC-insured, equal housing lender.