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Application Tech Support Practitioner at Accenture - ApplyBlast

Application Tech Support Practitioner

Accenture

3 months ago

3.9 on Glassdoor

Jaipur, Rajasthan

Onsite

Full Time

Junior

0 applicants

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About this role

As an Application Tech Support Practitioner, you will serve as the primary interface between clients and company systems, utilizing deep product knowledge to define issues and design effective resolutions. This role requires exceptional communication skills to ensure quality service delivery while collaborating with cross-functional teams to support seamless operations. You will actively participate in problem-solving discussions and contribute to team knowledge by documenting client interactions and resolutions.

Responsibilities

Act as the ongoing interface between clients and application systems
Accurately define client issues and design effective resolutions
Document client interactions and resolutions to enhance team knowledge
Collaborate with cross-functional teams to ensure seamless service delivery
Troubleshoot and resolve technical issues efficiently for client satisfaction

Skills

About Accenture

accenture.com

Headquarters

Canal Harbour, Westmeath, Ireland

Company Size

10001+ employees

Founded

1989

View Profile

Accenture is a global professional services company providing consulting, technology, operations and digital transformation services to organizations worldwide.