Arbitration Intake Coordinator (Manheim)

CAI Cox Automotive Corp Svcs., LLC(1 month ago)

Bordentown, NJOnsiteFull TimeJunior$36,440 - $54,720Vehicle Operations

About this role

Cox Automotive is hiring an Arbitration Intake Coordinator (Arbitrator I) to support its vehicle arbitration operations by serving as a primary intake point for buyer and seller claim inquiries. The role focuses on coordinating and routing arbitration cases, maintaining accurate documentation, and supporting timely claim resolution and related vehicle inspection workflows. This position is based at a specified Cox location with no remote option.

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Required Skills

Customer Service
Call Triage
Inbound Calls
Case Intake
Dispute Resolution
Claims Processing
Documentation
Data Entry
Policy Interpretation
Case Routing

+5 more

Qualifications

High School Diploma or Equivalent

About CAI Cox Automotive Corp Svcs., LLC

coxautoinc.com

Cox Automotive Inc. is a leading provider of data-driven solutions that transform the automotive experience for dealers, fleets, lenders, and consumers. By modernizing how vehicles are bought, sold, owned, and utilized, Cox Automotive enhances the automotive ecosystem. The company leverages technology and analytics to offer innovative tools and services that streamline operations and improve customer engagement in the automotive industry.

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