Arbitration Specialist (Remote)
OPENLANE(1 month ago)
About this role
An Arbitration Support Representative at OPENLANE reviews and resolves buyer-seller arbitration cases within the company’s digital wholesale vehicle marketplace. The role involves researching and verifying vehicle and inspection data, preparing case resolutions in a CRM, and applying procedural fairness and company policies. The position supports maintaining a balanced marketplace and works closely with inspection, quality control, and customer teams.
Required Skills
- Arbitration
- Customer Service
- CRM
- Negotiation
- Data Analysis
- Communication
- Vehicle Inspection
- Quality Control
- Problem Solving
About OPENLANE
backlotcars.comDealers’ preferred US marketplace for used vehicles. Wholesale made easy with better outcomes, the inventory you need and lowest fees.
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