ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.

Features

Auto Apply Resume Optimizer Cover Letter Optimizer Interview Prep

Company

Social Media

Need Help?

team@applyblast.com

ARC Support Engineer - L3 ( Routing ) at Hewlett Packard Enterprise - ApplyBlast

ARC Support Engineer - L3 ( Routing )

Hewlett Packard Enterprise

4 months ago

4.8 on Glassdoor

Bengaluru, Karnataka, India

Hybrid

Full Time

Senior

0 applicants

View Job Listing

Apply to 100+ jobs

About this role

This Senior Support Engineer role focuses on resolving complex network issues for HPE's Accelerated Resolution Care (ARC) services, specifically within Juniper Networks. The incumbent acts as a primary break/fix expert for large-scale enterprise networks, utilizing in-depth diagnostics and lab environments to identify root causes and restore critical routing and security services. The position involves mentoring peers, documenting solutions, and collaborates with internal teams to ensure rapid resolution and prevention of future outages.

Responsibilities

Lead advanced troubleshooting for complex customer-reported network issues
Replicate critical problems in lab environments to identify root causes
Document technical solutions and create knowledge base articles
Mentor newly hired support engineers in specialized technical areas
Collaborate with internal services teams to deliver focused network support

Skills

Qualifications

BE in Electronics or Computer ScienceJNCIE CertificationCCIE CertificationJNCIS CertificationCCNA Certification

About Hewlett Packard Enterprise

hpe.com

Headquarters

The Woodlands, Texas, United States

Company Size

10001+ employees

Founded

1939

View Profile

Discover HPE edge-to-cloud, enterprise compute IT, data, and security solutions. Learn how HPE empowers digital transformation through AI and sustainability.