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Assessment Operations Specialist at Western Governors University - ApplyBlast

Assessment Operations Specialist

Western Governors University

3 months ago

2.9 on Glassdoor

Salt Lake City, Utah, United States

Onsite

Full Time

Medior

0 applicants

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About this role

The Assessment Operations Specialist provides direct technical assistance to students regarding assessment platforms, troubleshooting issues, and answering inquiries. The role serves as the first point of contact, delivering courteous, accurate support while documenting cases and escalating complex problems as needed.

Responsibilities

Assist students in resolving technical assessment issues
Provide step‑by‑step guidance on using assessment systems
Escalate complex technical issues to support teams
Document support cases accurately in institutional systems
Communicate student feedback to improve processes

Skills

Qualifications

Bachelor's degree in technical or related fieldTechnical certification

About Western Governors University

wgu.edu

Headquarters

Salt Lake City, Utah, United States

Company Size

1001-5000 employees

Founded

1997

View Profile

Western Governors University is an online university where you can earn an affordable, accredited, career-focused college degree at an accelerated pace.