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© All Rights Reserved. ApplyBlast.com
TDCX
The Assistant Customer Experience Expert role at TDCX focuses on monitoring customer service performance, analyzing quality reports, and providing actionable insights to enhance service delivery. This position involves collaborating with operations and training teams to develop evaluation programs and streamline quality assurance processes. The role requires strong analytical, communication, and problem-solving skills to support continuous improvement in customer experience.
TDCX is a leading provider of business process outsourcing (BPO) services in customer experience & Asia-Pacific's best outsourced contact centre with global workspaces in Singapore, Malaysia, Thailand, Philippines, Hong Kong, China, Japan, India, Romania, Spain and Colombia.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for TDCX.
TDCX didn’t post a salary, so this is our estimate from similar listings.
30% below the average for this role