Sedgwick
The Assistant Customer Relations Center role involves managing inbound and outbound calls to follow up on insurance claims, ensuring clear and effective communication with policyholders and insurance clients. The position requires handling 50-60 calls daily, integrating claim documents, and providing tailored solutions while maintaining accurate records in management tools. This role emphasizes teamwork, adaptability, and strong customer service skills within a supportive, human-sized environment.
Sedgwick's tech-enabled risk, benefits, and integrated business solutions include comprehensive claims management and loss adjusting across industries.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Sedgwick.
Sedgwick confirms cyber incident affecting its major federal contractor subsidiary
Jan 2, 2026