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© All Rights Reserved. ApplyBlast.com
FirstEnergy Corporation
The Assistant Customer Service Representative provides professional, high-quality customer support through inbound and outbound calls, serving as the first point of contact for customers. This role assists with billing inquiries, service requests, outage information, and account maintenance while ensuring compliance with regulatory requirements and company policies. The position requires strong communication skills and the ability to resolve customer concerns efficiently in a fast-paced environment.
FirstEnergy Corporation is a Cleveland/Akron‑area headquartered electric utility holding company that generates, transmits and distributes electricity to millions of residential, commercial and industrial customers across the Midwest and Mid‑Atlantic. It operates a network of regional distribution utilities and transmission assets and provides customer services including billing, outage reporting, energy efficiency programs and supplier choice options. The company emphasizes reliability, safety and grid modernization as it invests in infrastructure and operational improvements.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for FirstEnergy Corporation.
FirstEnergy Corporation didn’t post a salary, so this is our estimate from similar listings.