Assistant Customer Service

Momentive(7 months ago)

Sungdong-gu, South KoreaOnsiteFull TimeMedior$58,495 - $80,129 (estimated)Customer Service

About this role

Customer Service Assistant ensures smooth, compliant order processing from receipt through delivery. The role handles customer inquiries, documentation, and supports Sales Managers with quotes and information flow, while overseeing local logistics and serving as the primary contact for external customer complaints in coordination with internal teams. This position emphasizes accuracy, timely communication, and cross-functional collaboration to resolve issues and maintain customer satisfaction.

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Required Skills

Customer Onboarding
Order Management
Contract Management
Customer Inquiry Handling
Data Management
Logistics
Export
Invoicing
Billing
SAP

+5 more

Qualifications

Bachelor's Degree
SAP SD Certification

About Momentive

momentive.com

Momentive Performance Materials is a leading provider of advanced silicone solutions designed for sustainability, performance, and innovation. The company engineers cutting-edge materials that serve diverse industries, including automotive, healthcare, electronics, aerospace, defense, and consumer goods. Momentive is committed to sustainability and offers a variety of products that enhance the functionality and safety of everyday goods. With a focus on innovation, Momentive continues to support manufacturers in creating high-quality and environmentally responsible products.

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