Assistant Manager, Customer Engagement & Loyalty
AIA(2 months ago)
About this role
Senior role within AIA’s marketing, distribution & partnership team focused on enhancing the end-to-end experience for High Net Worth customers. The role centers on leveraging customer insights and segment strategies to strengthen satisfaction, loyalty, and long-term value. It supports cross-functional alignment to deliver a premium, personalized member experience.
Required Skills
- Customer Insights
- Customer Experience
- Loyalty Management
- CRM
- Segment Management
- Data Analysis
- Journey Mapping
- Stakeholder Management
- Project Management
- Communication
+4 more
Qualifications
- Bachelor's Degree in Marketing
- Master's Degree (Preferred)
- CRM Certification (Preferred)
- Data Analysis Certification (Preferred)
About AIA
aia.comAIA provides insurance solutions to both individuals and businesses. Find out more about our services and latest updates.
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